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Privacy Policy

We respect discretion the way we respect craftsmanship.
Your personal information is treated with the same care as the products we make by hand.



Applicability

This Privacy Policy governs the collection, use, storage, and protection of personal information shared by users
of our website, in compliance with Indian law.

By accessing or using our website, you consent to this policy.




Information We Collect

We may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and payment details (excluding card numbers)
  • IP address, browser type, device data
  • Communication history

We do not store credit or debit card details. Payments are processed through secure third-party gateways.




Purpose of Data Collection

  • Process and deliver orders
  • Communicate order updates
  • Provide customer support
  • Comply with legal and regulatory obligations
  • Improve website performance and security

We do not sell, rent, or trade personal data.




Data Sharing

Your information may be shared only when necessary with:

  • Payment gateway providers
  • Shipping and logistics partners
  • Government or legal authorities when required by law

All partners are required to maintain confidentiality.




Data Protection & Security

We implement reasonable security practices as required under the Information Technology
(Reasonable Security Practices and Procedures and Sensitive Personal Data) Rules, 2011.

However, no digital system is completely secure. Data transmission risks remain beyond our control.




Cookies & Tracking

Our website may use cookies to enhance user experience, analyze traffic, and improve performance.

Users may disable cookies through browser settings, which may limit functionality.




User Rights

  • Request access to your personal data
  • Request correction of inaccurate data
  • Withdraw consent by discontinuing website use

Data deletion requests are subject to legal and operational requirements.




Data Retention

Personal data is retained only as long as necessary to fulfill legal, contractual, and operational obligations.




Policy Updates

We reserve the right to update this Privacy Policy without prior notice.
Continued use of the website implies acceptance of changes.

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Disclaimer

Our products are crafted with intention, not automation.
Understanding their nature is essential before purchase.



Product Disclaimer

All products sold are handmade leather goods, crafted using full-grain, top-grain,
or vegetable-tanned leather.

Due to the natural characteristics of leather, the following are inherent and not defects:

  • Grain variations
  • Minor shade differences
  • Natural marks
  • Aging and patina development



Visual Representation

Product images are for reference only.
Color and texture may vary due to lighting, screen calibration,
and natural leather differences.




Usage & Care

Improper use, water exposure, excessive pressure, or lack of care may damage leather products.

We are not responsible for damage caused by misuse or failure to follow care guidelines.




Delivery Timelines

Delivery timelines are estimates, not guarantees.

Delays caused by logistics partners, weather, regional restrictions,
or force majeure events are beyond our control.




Limitation of Liability

To the maximum extent permitted by Indian law:

  • We shall not be liable for indirect, incidental, or consequential damages
  • Our liability shall not exceed the value of the product purchased



External Links

Our website may contain links to third-party websites.
We are not responsible for their content, policies, or practices.




Legal Compliance

This disclaimer is governed by the Consumer Protection Act, 2019
and applicable Indian laws.

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True luxury waits for no machine. We craft limited batches of full-grain leather goods, stitched entirely by hand for a lifetime of resilience.

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