Return, Refund & Cancellation Policy

Every piece we create begins with carefully selected leather and ends as an object meant to age with character.

True luxury is not mass-produced—it is shaped by hand, time, and intention.

MATERIALS & CRAFTSMANSHIP

All our products — leather wallets, desk mats, mouse pads, and AirPod cases — are handcrafted using full-grain,
top-grain, or vegetable-tanned (corame-tanned) leather.

• Each order is made individually after purchase
• Crafting time: 3–4 working days
• Shipping & transit: 8–9 working days
• Total estimated delivery time: 14–15 working days

Natural variations in grain, texture, tone, or patina are inherent qualities of premium leather and are not defects.

ORDER CANCELLATION

• Orders may be cancelled only before the making process begins
• Once production has started, cancellation is not permitted
• Orders in production are non-cancellable and non-refundable

This policy preserves the integrity of our made-to-order process.

RETURN & REFUND ELIGIBILITY

• Product is unused, unworn, and unaltered
• Original packaging and accessories are intact
• Request raised within 7 days of delivery
• Valid proof of purchase is provided

Products showing use, creasing, softening, surface marks, stains, odor, or damage are not eligible.

NON-RETURNABLE ITEMS

• Handmade and made-to-order leather products
• Products used even once
• Products purchased during sales, private drops, or limited releases
• Damage due to misuse, water exposure, pressure marks, or natural leather aging

Leather patina and tonal variation are signs of authenticity, not faults.